It is a well-known fact that one of the most important aspects that make a business successful is the quality of the relationship with its customers. Especially in the case of medium or large businesses, keeping track of all customers and their needs becomes more than a challenge.
To help you improve your relationship with the company's clients comes CONTACTfile, a comprehensive CRM (customer relationship management) software solution. The app's main advantage is the fact that it can help you store vast amounts of information regarding your clients, such as business contacts, invoices, orders and payslips.
But, before you can take advantage of what CONTACTfile can offer, you need to make sure that Microsoft Access Runtime is properly installed on your computer.
Subsequent to its installation, CONTACTfile displays a confusing interface, at least at first sight. The application features a standalone main window, named CONTACT Manager, and a hovering one.
The floating window helps you manage contacts, access the group manager features, find or archive contacts and organizations. In addition, you can import and export data, as well as access the options lists.
In other words, you can simply imagine CONTACTfile as being a modern-day agenda. It helps you not only by storing information about your clients, but it can also remind you about appointments and sales.
Also noteworthy is the fact that this CRM comes with marketing, invoicing and quoting tools, so that managing your business seems a little bit easier than before.
Taking all things into consideration, CONTACTfile is an application that proves its real-life utility and perfectly fits into our day and age when most companies are, or should be, trying to virtualize most of their management and activities.
It may not be the most user-friendly application out there, but after some time spent working with it, this app might just prove to a useful one for your company.