Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology.
When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Instant Knowledge Base fully supports multi-users. You can install Instant Knowledge Base on all workstations in your office, thus allowing everyone to search for solutions to any problem that has been documented.
An installation option gives you the control to decide whether a workstation can only search the knowledge base, or create articles as well.