Remote connection is no longer a novelty and as such, there are various applications out there that can help one connect to another computer from the confort of their own workstation.

PerfectAdmin Remote Support is such an utility, designed to allow network administrators to manage all workstations from a single interface and provide remote assistance, if needed.

Before you start, note that the PerfectAdmin Remote Control (included in the package) must be deployed on all target machines. This operation can easily be performed from the administration console.

Upon launch, all services are automatically started and you are prompted to search for computers in the local network (LAN or WAN) or Active Directory and add them to your personal workset. The results are displayed in the PerfectAdmin Explorer area, where you can also manage manual and favorite connections.

PerfectAdmin Remote Support is actually a centralized administration console for the remote workstations, revealing information regarding the hardware configuration of a computer (motherboard, BIOS, CPU, memory, system devices), as well as its operating system and details concerning users.

What's more, IT admins can also obtain data related to logon sessions, the boot configuration, installed applications, active services and running processes, environment variables and system event logs.

But the capabilities of PerfectAdmin Remote Support are not limited to retrieving system information. As mentioned above, it allows administrators to run shared sessions, take screenshots of the remote desktop and perform file transfers, so as to facilitate remote support and troubleshooting assistance.

It also allows browser auditing and enables the administrator to perform actions across multiple workstations, saving an important amount of time.

PerfectAdmin Remote Support can be used as a remote administration console and a helpdesk assistant, allowing fast and efficient problem solving. With the proper network configuration knowledge, configuring it shouldn't pose problems, so IT professionals will surely appreciate it.