Hardware repair centers have to deal with large numbers of requests and products on a daily basis, and keeping track of all of them can be very difficult without the right tool to help you out.
SmartAssist is a useful application that aims to provide a reliable solution to this issue, as it enables you to manage assistance cards for mobile phones, home appliances, computers or any other type of device, as well as maintain a detailed customer database.
SmartAssist can be set up in no time at all, as you only need to follow a series of straightforward steps. The program has no additional requirements, so no third-party applications need to be installed.
Of course, each company deals with different products and needs a specialized database, but the program includes a series of templates to give you a better idea of what needs to be entered in each field.
While SmartAssist is great for companies that need to manage mobile phone, home appliance or computer repairs, there are no limits in regards to the types of products that can be handled.
With the program’s help, you can manage and print assistance cards, organize items into various categories, create an extensive customer database, print barcode labels, send emails or SMS messages to customers and much more.
SmartAssist is not particularly difficult to get used to, so novices should be able to get the hang of its functions quickly enough.
The program’s interface is somewhat similar to that of Microsoft Office applications, but it is rather outdated.
In conclusion, SmartAssist is a useful tool for companies that need to manage assistance cards for device repairs and are looking for a more intuitive way of organizing their work. Its interface may not be all that modern, but it packs all the functions you need to get the job done.